General contractual conditions

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SME-EUROPE LTD.

The present General Terms and Conditions (hereinafter referred to as "GTC") set out the rules for the performance of transport services for SME-Europe Kft. (registered office: 2100 Gödöllő, Ádám utca 51., Company Registration Number: 13-09-203563, Tax Number: 27300468-2-13.) as the principal (hereinafter referred to as "SME-Europe" or "Principal").

The present GTC shall be binding as part of any agreement concluded between SME-Europe as the Principal and any other entity performing transport/shipping/transport/warehousing activities for it (hereinafter referred to as "Carrier" or "Principal"). In the event that no separate contract of agency has been concluded between the Parties, these GTC shall govern, in addition to the provisions of the applicable national and international law, all rights and obligations of the Parties arising from the legal relationship. 

For the purposes of these GTC, the Principal and the Principal are hereinafter collectively referred to as the "Parties".

I. Concepts

AETR: Act IX of 2001 on the proclamation of the European Agreement concerning the work of crews of vehicles engaged in international road transport (AETR) and the set of rules contained therein;

EKAER number: the identification number generated by the Electronic Road Freight Control System set up by PM Decree 13/2020 (XII. 23.) on the operation of the Electronic Road Freight Control System;

Place of loading: the place where the Carrier takes delivery of the goods/cargo/shipment to be transported by him and where it is loaded on the means of transport. All places where goods/cargo/parcels are loaded on the means of transport during the performance of the contract, irrespective of their quantity, are considered to be places of loading;

Means of transport: (cargo) vehicle/means of transport used in the performance of transport tasks;

Transport operation: a transport operation carried out by the means of transport between a place of loading and a place of unloading;

Contract of Carriage/Freight Forwarding Contract: The contract concluded between the Principal and the Carrier shall be considered a contract of carriage if the carriage is performed exclusively by the Carrier itself using its own means of transport or means of transport operated by it. A contract concluded between the Principal and the Carrier shall be deemed to be a contract of carriage if the Carrier uses an additional carrier/forwarder for the carriage of the consignment. The Principal shall be free to decide whether to use subcontractor(s) in order to carry out the transport task efficiently;

Carrier/Contractor/Freight forwarder: the party acting on behalf of SME-Europe, who performs the transport task(s) assigned to him by the Client, as specified in the individual order or, if applicable, in the individual agreement between the Parties;

Damage: in the most general sense, damage is any loss to someone's person or property as a result of an injurious activity. It may be pecuniary damage (actual damage or loss of profit) or non-pecuniary damage;

Container: an object that is a metallic unit load for the storage of various goods;

Place of unloading: the place where the Carrier delivers the goods or part of the goods delivered by it to the consignee in a manner verifiable by the consignee. All places where goods/cargo are unloaded from the means of transport, irrespective of their quantity, are considered to be unloading places for the purposes of the performance of the contract (a unloading place may also be considered to be a loading place if, after unloading, goods/cargo are loaded onto the means of transport at the same place);

Client: SME-Europe Ltd;

Customer: a third party who has a contractual relationship with the Customer and to whom or which SME-Europe has undertaken to deliver the goods/cargo to the destination and who or which third party pays SME-Europe a fee for the delivery of the consignment;

Terminal: A geographically identifiable location where the container is loaded or unloaded onto or from the means of transport by the Principal;

II. Agreement of the parties, acceptance of orders, conclusion of the contract

The Principal is an economic company specialised in the transport of the goods of the third party, as the Customer, to the place specified by the Customer, in view of which the Principal transports the goods of the Customer either with its own means of transport (in this case, it acts as a carrier) or uses an additional carrier - Principal/Freight forwarder/Carrier - for this purpose. In the latter case, the customer's goods shall be handed over to the Principal/Carrier/Freight Forwarder with the assistance and on behalf of the Principal. By agreement between the Parties, the Principal thus undertakes to transport the goods of the Customer, which is a third party having a contractual relationship with the Principal, to the place specified by the Customer, while the Principal undertakes to pay a fee in return for the transport.

The Principal and the Principal shall consider the rules of the Act V of 2013 on the Civil Code (hereinafter referred to as the "Civil Code") on the conclusion of contracts by electronic means to be applicable and binding in their contractual relationship.

In all cases, without exception, the Principal shall send his written order for the transport task in writing by electronic means (e-mail) as an order (an order given orally or by telephone must be confirmed in writing without delay, with the proviso that the order shall not be considered valid in the absence of subsequent written confirmation). 

In the event that no specific written agreement/agreement between the Parties is concluded, the content of the agency relationship between the Parties shall be determined solely and exclusively by the provisions of these GTC. Both the written order placed electronically and the individual mandate agreement, if any, shall become effective together with the provisions of these GTCs when it is made available to the Principal and confirmed electronically, with unchanged content, to the contact person of the Principal at the e-mail address indicated in the individual order. In the event that the Parties agree on a matter/subject matter which is also regulated in these GTC and also in the individual agreement (differently from the provisions of the GTC), the individual agreement shall be binding. 

In the event that the confirmation made by the Principal contains any modification, the Principal shall confirm it individually in writing, in which case the date of the confirmation by the Principal shall be the date of the agreement between the Parties - the Order.

The Carrier is obliged to verify the accuracy of the data provided by SME-Europe, if it has the possibility to do so, with the proviso that in the event that it can be clearly proven afterwards that damage has occurred due to the incompleteness/inaccuracy of the data provided and that this is due to the behaviour of the Principal, i.e. that the latter did not act as expected in the given situation, and did not verify the completeness and accuracy of the data, all damages and costs shall be borne by the Principal.

By confirming the transport order by e-mail, the Principal expressly accepts the terms and conditions set out in these GTC and acknowledges that he/she is bound by them (the commencement of the transport assignment in the absence of confirmation shall constitute tacit acceptance of the transport order, which shall also constitute acceptance of the terms and conditions set out in these GTC).

In all cases, the individual order must be recorded:

the commission (transport) fee;
Name, address, tax number, bank account number of the recipient;
The exact description of the goods to be transported, their quantity, weight, volume if necessary, dimensions, packaging and hazard classification; 
transport temperature other than the prevailing outside temperature;
the exact address and contact details of the place of dispatch and delivery (coordinates, access, contact details);
Any special specification or requirement relating to the goods, the performance of the transport task.

The Client shall individually communicate its terms and conditions for the exchange of pallets and the return and exchange of other means of transport and packaging in writing for each individual order, the terms and conditions of which shall be agreed separately by the Parties in each case, failing which the Client shall not be entitled to make any claims against SME-Europe in this respect.

III. Management of commercial documents

The Principal - or the driver acting on his behalf - shall certify the receipt of the goods/cargo/shipment/container by signing and stamping the delivery note/waybills with the Principal's stamp, while the delivery/handover of the goods/cargo/shipment/container in a complete and undamaged condition shall be certified on the delivery note by the person acting on behalf of the recipient - the consignee. The Principal is also obliged to return the consignment notes for the transport assignment, certified by the consignee, to the Principal within 3 working days in the case of transport within Hungary and within 10 working days in the case of international transport, by electronic means or by post. If the delivery notes are not returned within the specified time limit, the Principal shall be entitled to charge the Principal a penalty for late payment of EUR 5 per document per day for transport operations in Hungary and EUR 3 per document per day for international transport operations. The Principal reserves the right to set off the amount of the penalty invoices issued against the commission fee.

The Principal shall only be obliged to carry out customs clearance tasks if expressly agreed to do so, with the understanding that in all cases where the transport is carried out from or to outside the territory of the European Union, all customs clearance measures/tasks shall, as a general rule, be the responsibility of the Principal's Customer. In the event that customs clearance is the responsibility of the Principal, as agreed between the parties, SME-Europe shall provide the Principal with the necessary customs documents for handling, but shall not assume any further liability. SME-Europe shall also not be liable for any consequences arising from the inadequacy or incompleteness of the customs documents or the relevant instructions, the completeness and correctness of which shall in all cases be verified by the Principal.

IV. Requirements for the performance of the transport task by the Principal, obligations of the Principal

For the performance of the transport assignment as an order, the Principal shall provide the means of transport/transport equipment suitable for the transport specified in the order at the time and place specified in the individual assignment contract or, in the absence thereof, in the order itself, in a condition suitable for transport and shall commence the transport activity without delay.

In all cases, the principal shall ensure that the means of transport used and employed in the performance of the transport task are suitable for domestic and international road/sea/air transport and have all the permits, tests and equipment required by law for the performance of the transport (spanifer, end-locking device, ISO certified container lock, etc.The freight rates quoted include all the costs incurred during the transport, including tolls, permits, bridge tolls, forwarding charges, including the required insurance, in particular cargo insurance. With regard to the provisions of this clause, the Principal acknowledges that it may not make any further claims or demands for payment against the Principal other than the freight charges.

When taking over the cargo/goods/shipment/container from the Customer (or even directly from the Customer), the Customer shall check the packaging and the integrity of the container, while counting and comparing the quantity of goods/shipment indicated on the transport documents and the quantity actually loaded. The Principal shall also indicate any damage to the goods/ consignment and the external condition of its packaging - cargo or packaging - on the consignment note (in all cases, in the case of international transport, the CMR is mandatory) or on the consignment note, together with the reasons for the damage, and shall also notify the Principal in writing of any objections. (In the event that the Principal does not agree with the objections of the Principal, the Principal may not commence performance of the transport task until the objections have been agreed by the Principal and the Parties have agreed in writing on the subject of the objections). In the event of failure to comply with the obligation under this clause, the Principal shall not be entitled to claim compensation for any damage or costs attributable to or resulting from the defect in the goods/cargo/container to which the complaint relates.

The Principal shall immediately notify the Customer in writing of any problems that arise both before the start of the transport task and during the transport activity and that prevent the transport task from being fully performed. The Principal shall be liable without limitation for any damage resulting from failure to notify the Customer, provided that, in the event that the Principal fails to inform the Customer in due time of information relating to the correct year of performance/performance of the transport task, the Principal shall be liable to pay a penalty of EUR 100 per occasion (e.g.Failure to report delays, loading of goods not in accordance with the CMR on the means of transport, occurrence of a price for goods, etc.), with the penalty being imposed on a per-transport task basis, in the event of multiple defaults, in proportion to the number of defaults, based on the number of units.

Any unavoidable external event beyond the control of the Parties which prevents the performance of the agreement between the Parties shall be considered as force majeure (e.g. natural disaster, national strike, etc.). In the event of force majeure, the Parties shall notify each other in writing without delay, if circumstances so permit. Such notification shall state the exact cause of the force majeure and the expected effects on the performance of the agreement between the Parties. During the period of force majeure, the rights and obligations of the Parties under the contract shall be suspended.

During the execution of all orders, the Principal shall be responsible for the proper securing of the goods/cargo/shipment/container as a measure to prevent damage/breakage/turnover. In all cases where goods/cargo/container involved in the execution of an order are damaged/breakage/spillage (damage), the burden of proof that the damage is not due to non-compliance with the rules on securing the goods/cargo/container shall be on the Principal. The Principal shall be fully liable for any damage resulting from the non-compliance with the rules for securing the goods/cargo/container, which liability rules the Principal expressly accepts by becoming acquainted with these GTC as part of the agreement between the Parties.

The Principal also informs the Principal in these GTC that during the evaluation process of each damage event (damage to goods), in particular with regard to the classification of the goods affected by the damage event as scrap, the Principal may prescribe a set of criteria and rules to be applied by the Principal, from which the Principal - due to the commitment(s) made to the Principal - has no possibility to deviate, and must apply them on a mandatory basis. As a result of this commitment by the Principal, the Principal acknowledges that, in the process of evaluating a claim, products classified as defective by the Principal shall be considered as defective for the purpose of determining the amount of the claim even if the Principal's insurer, for reasons of quality assurance or any other reason unknown to the Principal, has not classified them as damaged (defective) and therefore as being included in the amount of the claim.

In the event of any event occurring during loading/unloading that prevents the performance of the transport task or causes a delay in its performance, the Principal shall immediately notify the Principal orally and in writing. (In particular, such a delay may be caused if loading does not start on time at the place of unloading at the time specified in the time schedule). In the event that the Principal fails to fulfil his obligation to notify, he shall be liable to pay compensation for any damage caused to the Principal by such failure or omission (e.g. claims for damages by the Principal). 

By the agreement between the Parties, the Principal declares and fully warrants that it has all the necessary licenses, permits, (cargo) insurance and authorisations to perform the transport tasks to be performed under the agreement between the Parties, in particular:

- Operating licence;

- EU licence (CMR, for international transport);

- BÁF (for domestic transport);

- CMR insurance (for international transport);

- Liability insurance accepted by the Customer and the Client;

- ATP certificate (for international transport;

- Certificate of good conduct for drivers in employment.

The Principal shall notify the Principal in writing of any termination or limitation of insurance, licences, certificates or changes in their conditions without delay, but no later than within 24 hours, with the understanding that if such circumstances make it impossible to continue the order/purchase order, the Principal may withdraw from or terminate the agreement between the Parties. The Principal declares that, in addition to the liability insurance for the goods, he has a general liability insurance for all damage (e.g. personal injury, damage not caused to the goods transported and not covered by other means) arising in connection with his activity; the amount of this general liability insurance cover is expected to be EUR 100,000 per claim per year for the 40 T transport mode and EUR 15,000 per claim per year for the van mode.

The Customer is obliged to provide the Customer with the EKAER number for each order, and the Customer shall provide the Customer with the EKAER number before the start of each transport task for which the Customer is obliged to provide the Customer with the EKAER number, with the proviso that the Customer is obliged to provide the Customer with the exact weight of the cargo for each transport task for which the Customer is obliged to provide the Customer with the EKAER number within a reasonable period of time.) Without the EKAER number, the Principal may not commence the transport task and must notify the Principal of its absence first orally and then in writing. In the event that the Principal suffers financial damage (fines, penalties, surcharges, etc.) as a result of failure to comply with the latter requirement, the Principal shall be liable to pay compensation, including any penalties and fines imposed by the authorities. In the event that the Principal suffers financial damage in the course of the EKAER reporting obligation, either due to incorrect data provided by the Principal or due to incorrect data provided by the Customer, the party liable for compensation shall be the party - either the Customer or the Principal - who is responsible for the damage (fine, penalty, surcharge, etc.).

V. The fee for the job

The Customer acknowledges that SME-Europe shall pay a standing charge to its agents only if and to the extent that it is able to claim it from the Customer for the transport task in question, given that the Parties (Customer - SME-Europe) have agreed on this separately. In the event that the Customer makes a claim to SME-Europe for the payment of a standing charge for standby time, the fact and amount of which shall be individually recorded by SME-Europe in the order given to the Principal, the Principal may claim payment of the 80% of the standing charge actually paid by the Customer to SME-Europe.

The Principal may not charge a fee for idle time if the means of transport arrives at the designated loading or unloading point at a time other than the time specified in the order. Saturdays, Sundays, public holidays, public holidays and waiting periods for customs clearance shall in all cases be considered as periods free of standing charges.

Verification of stopping time is primarily done by completing the proof of stay, or in the absence of this, on the CMR consignment note, with the times of entry and exit, supported by GPS data.

VI. Termination of the mandate

The principal may withdraw from an order confirmed by him in writing at least 72 hours before the start of the transport task free of charge.

If less than 24 hours are left between the start date of the transport order and the date of cancellation, the cancellation fee may be charged upon payment to the Principal of a penalty agreed between the Parties, but not less than EUR 500, and upon payment to the Principal of the excess freight charges paid by the Principal to other carriers for the timely transport of the consignment. In the event that less than 72 hours but more than 24 hours remain between the date of commencement of the transport operation as stipulated in the order and the date of cancellation, the cancellation fee shall be subject to the payment to the Principal of a penalty agreed between the Parties, but not less than EUR 250, and to the payment to the Principal of the excess freight paid by the Principal to other carriers in order to ensure the timely transport of the consignment.

In the event of breach of contract or wilful damage, either party may terminate the contract with immediate effect by giving notice of termination in writing to the other party.

Either party is also entitled to terminate the Contract/Order with immediate effect, in particular, but not exclusively, in the following cases:

bankruptcy, liquidation or winding-up proceedings which have been finally and definitely ordered against the other Party; and,
in the event of the initiation of a procedure for the other Party's removal from the register of companies by order of the commercial court of its own motion,
cancellation or suspension of the other Party's tax identification number.
 
The contract shall also be terminated if performance becomes impossible for reasons beyond the control of the parties.

VII. Billing

The Commissioner, subject to Act CXXVII of 2007 on Value Added Tax No 163. §-the Principal undertakes to issue an invoice to the Principal within 8 days of the execution of the order and, if it has not done so previously, to send it to the Principal together with the invoice(s) at the latest, together with all the documents certifying the execution of the order, thereby ensuring that the Principal can invoice the execution to the Consignor (the Customer).

The Principal shall settle the amount of the invoice(s) issued and sent by the Principal upon receipt of the original CMR consignment note duly certifying receipt of the goods and, if necessary, other documents. The Principal shall also attach to the invoice the GPS data for the performance of the transport task, which shall include the following data:

the time of arrival and departure at the place of loading or unloading;
the route during the transport task, with stops.
 

The Principal shall pay the invoice, unless otherwise agreed, within 45 banking days of its receipt, by transfer to the bank account of the Principal specified in the order. The invoice shall be issued in the currency indicated on the order, in HUF for transport services in Hungary and in EUR for international transport services.

The transport documents and the invoice(s) issued for the transport activity shall be sent to the Principal at the following address:

SME-Europe Ltd.

H-2100 Gödöllő, Ádám u. 51.

In case of electronic billing, it should be sent to the following email address:

info@sme-europe.com

VIII Liability, settlement of claims

In the case of a contract of carriage, SME-Europe's liability shall be governed by the Convention on the Contract for the International Carriage of Goods by Road", signed at Geneva on 19 May 1956, as consolidated by the Additional Protocols (hereinafter referred to as the "CMR Convention"). In the case of a contract of carriage, SME-Europe's liability shall be governed by the provisions of Act V of 2013 on the Civil Code (Civil Code) governing the contract of carriage and by the text of the Hungarian General Conditions of Carriage and its current amendments (hereinafter referred to as "CMR"). In the case of intermodal transport, Article 2 of the CMR Convention shall apply, with the proviso that the subcontractor carrying out the transport on the relevant section shall be liable for damage occurring during non-road transport.

In the case of the transport of excise goods, if a shortage of goods occurs during the transport due to a theft incident, the Principal shall be fully liable for the missing goods, with the obligation to pay all additional costs, any official taxes, duties and customs duties.

Settlement of claims: during the settlement of claims, the Client and the Customer shall cooperate in order to settle the claim as soon as possible.

Notification of claim: The Customer shall notify SME-Europe of any claim immediately after its detection, but no later than 2 days after its occurrence, and send the CMR consignment note containing the reservation, the record of delivery to SME-Europe's email address (info@sme-europe.com).

IX. Non-competition agreement

The Principal undertakes not to enter into any contract or undertake any transport assignment directly or indirectly with the contractual partners of the Principal (the Customer) in respect of the transport assignment(s) subject to the order(s) between the Parties during the term of the order(s). In the event of a breach of the obligation set out in this clause, the Principal shall pay to the Customer compensation in the amount of EUR 10,000.00, i.e. ten thousand euros.

X. Miscellaneous provisions

The representatives of the parties declare that they are entitled to represent the entity they represent on the basis of law, a company contract or a separate power of attorney for this legal transaction. The Parties shall be fully and unconditionally liable for the truthfulness of their representations.

The parties undertake to notify each other of any change in their data (company name, registered office, bank account number, commencement of bankruptcy, liquidation or winding-up proceedings, merger, legal succession, etc.) without delay, but no later than 10 working days after the change, under the burden of liability for damages resulting from the failure to notify.

The parties shall treat as business secrets the content of the contract concluded between them by accepting the assignment, as well as any other information they obtain or become aware of in the course of the performance of the contract. A trade secret is any fact, information, solution or data relating to the economic activity of the other Party, which the Party has a legitimate interest in keeping confidential and which the Party has taken the necessary measures to keep confidential. Breach of a trade secret is the acquisition, use or other communication or disclosure of facts, information, solutions or data which are of such importance to the Party that it has a legitimate interest in keeping them secret. The Parties shall not disclose any Trade Secret to any third party without authorization, nor shall they use or disclose it for their own benefit or for the benefit of others. In the event of a breach of a trade secret, the Party shall be liable for full damages as defined in the Civil Code and for criminal liability as defined in the Criminal Code. The obligation of confidentiality of the Parties shall survive the termination of the contract without time limitation.

The Principal shall be liable for the payment of penalties, including the obligation to provide information and to meet deadlines, in the event of any breach of the provisions set out in these GTC and in the ad hoc transport order. In the event of any breach of the provisions of the order/contract (e.g. cancellation of the transport assignment, failure to arrive at the loading bay or depot on time), the Customer shall be liable to pay a penalty of EUR 250 per day, unless a specific penalty amount has been specified in these GTCs for the obligation in question, in addition to which the Customer may claim damages in excess of the penalty. The amount of the penalty may in any case be set off against the invoice issued by the Principal.

The Principal shall immediately notify the Customer in writing of any problems arising during the transport that prevent the full performance of the transport task. The Principal shall in any case be fully liable for any damage resulting from failure to notify.

Any unavoidable external event beyond the control of the Parties which prevents the performance of the contract shall be considered as force majeure (e.g. natural disaster, national strike, etc.). In the event of force majeure, the Parties shall notify each other in writing without delay, if this is possible under the circumstances. Such notification shall specify the exact cause of the force majeure and the expected impact on the performance of the contract between the Parties. During the period of force majeure, the rights and obligations of the Parties under the contract shall be suspended.

The principal shall be liable for the conduct of any intermediary engaged by him in the performance of the transport task as if he had acted as such. The principal acknowledges that he shall be fully liable for all damage to the goods caused during the transport operation. The principal shall also be responsible for the proper securing of the goods/container/cargo on the means of transport before the start of the carriage and shall be liable for any damage resulting from failure to do so.

The Principal informs the Principal that the personal data obtained in the course of the assignment shall be processed by the Principal exclusively in connection with the assignment and in accordance with the relevant legal obligations, in particular the provisions of Act CXII of 2011 on Freedom of Information (hereinafter referred to as "Info Act"). The Principal may disclose facts, data and opinions concerning the Principal to third parties only in cases provided for by law or with the express consent of the Principal. The Principal shall also inform the Agent that it will provide the personal data necessary for the performance of its obligations in relation to the payment of the remuneration to its employees concerned by the payment.

The Principal further informs the Principal that in the event that the Principal performs the assignment between them using subcontractor(s), it will be necessary to conclude a Data Processor Agreement between the Parties, which Data Processor Agreement shall supplement the provisions of these GTC and the provisions contained therein shall be interpreted in accordance with the provisions of these GTC.

In matters not regulated by these GTC, the provisions of Act V of 2013 on the Civil Code, the CMR Convention, the Hungarian General Conditions of Carriage and the provisions of the applicable Hungarian and international legislation shall apply.

The parties shall act in mutual cooperation to perform the contract. In doing so, the Parties shall be under a mutual obligation to inform, notify and warn each other of any circumstances that may impede the proper performance of the contract. Each Party shall take all reasonable measures to prevent and mitigate any damage that may occur.

The Parties agree that they may validly address their written statements to each other by registered letter with acknowledgement of receipt addressed to the registered office specified in the contract, which shall be deemed to have been delivered on the 5th day following the date of posting.

Dangerous goods: in case of transport of dangerous goods, the Principal shall, when sending the transport order, indicate the dangerous nature of the goods according to the transport mode, the information necessary to avoid the danger, the name of the so-called Safety Advisor, the registration number according to the Company Register (in the absence of which the Principal may refuse to accept the goods).

Processing of personal data: SME-Europe processes the personal data of all contributors and data subjects in the performance of the activities and tasks covered by these GTC in accordance with the Data Processing Policy of SME-Europe Ltd. If SME-Europe transfers personal data to the Customer in connection with the performance of any assignment, the parties shall enter into an individual data processing agreement for the processing of personal data or the provisions of SME-Europe's Data Processing Policy shall prevail.

Reservation of rights: any failure or delay in enforcing any of SME-Europe's rights, including the rights set forth in these GTC, shall not be deemed a waiver of such rights, and no single or partial enforcement shall prevent the further enforcement of such rights.

Reasonable Charges: by accepting these GTC, the Client declares that it does not consider the damage and cost rates set out in the GTC to be excessive and expressly accepts them.

Completeness: the mandate and confirmation and these GTC contain all the terms of the agreement between the parties. Any prior agreements, customs, practices between the parties, including the other party's standard terms and conditions, shall be null and void. Nothing in these GTC shall be construed to derogate materially from any law or customary contractual practice.

Applicable law: in matters not regulated in these GTC, Hungarian law shall prevail.

Jurisdiction: the Parties shall seek to settle any disagreement between them concerning the contract primarily by negotiation. In the event that this is unsuccessful, the Hungarian courts shall have jurisdiction over disputes arising from the contract, including the Gödöllő District Court or the competent General Court, depending on their jurisdiction.

Language: these GTC are in Hungarian and English, the Hungarian text shall prevail for the interpretation.

These GTC are available on www.sme-europe.com/honlapon or will be sent to the Client upon request.

Budapest, 01 April 2021.

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